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What should I do if I'm running late?
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What should I do if I miss my appointment?
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What if I can't get the video to work?
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Can I choose a telephone consultation instead of video?
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What happens if the video cuts out during my appointment?
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What if my internet connection is poor?
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What if my camera or microphone isn't working?
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What device can I use?
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What happens if the GP cannot reach me?
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Can someone be with me during the consultation?